Frequently asked questions
How long does shipping take and do we deliver worldwide?
We deliver our digital signage hardware worldwide. The delivery time always depends on the country. Within the European Union, we usually deliver within 4-5 working days.
Will the digital signage hardware be set up by our team before shipping?
Yes, it is our claim that our customers do not have to carry out any installations and configurations. Unpack, connect to the power supply and get started.
What preparations do I have to make as a customer for the installation of the hardware?
Our digital signage hardware can vary greatly in size and weight. If you want to set it up yourself, we always recommend several people for assembly and dismantling. In addition, a power supply and, if required, a stable internet connection should be guaranteed.
Can vyndo develop customized software solutions for my specific needs?
We even specialize in individual software solutions. We now have a broad portfolio of different software solutions, from complex 3D interaction, online stores, to customized landing pages, we always strive to fulfill your every wish.
What services does the vyndo Agency offer?
We offer various services, conception & project management so that our clients can sit back and relax, product and graphic design to take our clients' campaigns to the next level and software development as well as technical consulting on all aspects of live interaction / brand activation.
What makes vyndo hardware products stand out?
Our products are CE, RoHS, FCC and ISO 9001 certified and therefore not only meet the highest quality standards, but are also suitable for worldwide use.
Do you offer technical support for your products?
Of course, we can be reached at any time via live chat or email and provide support as quickly as possible. Free workshops round off our technical support so that you can exploit the full potential of our products without us.
Are your digital signage solutions compatible with existing systems and software?
Yes, our hardware and software is available for every known platform. Our software solutions are available and usable on all known end devices, worldwide.
How complex is the operation of your digital signage solutions?
All our software solutions have the same approach, they should be highly intuitive and therefore immediately usable for everyone.
Do you offer training or instructions on how to use your products?
Of course, we offer workshops of all kinds and help you whenever we can.
Have we sparked your interest?
Let us know how we can help, or shop by yourself in our store.